Superior Customer Experience with Intelligent Search and Discovery Solutions
By Will Hayes, CEO
In the customer-centric realm, companies can maximize their chance of utilizing business intelligence. Many technologies like business intelligence will drive the upcoming technological world with a big agenda. Search-driven business intelligence is the main focal point for all developing companies. When the companies decide to bring search engine into their business, the companies may lack in-house search engines and search engine expertise to handle inabilities.
Lucidworks is an enterprise search solution provider that enables a company to reveal the intelligence using scalable search engines. Lucidworks is built around the principle of smart data-driven applications. According to a user’s query, the search engine technology provides relevant information, which remains unique in the Lucidworks search engine platform.
"My biggest passion lies in helping people find what they want, and getting them to their destination in a meaningful way"
Companies from different sectors including consumer retail, healthcare, and financial services and insurance, rely on Lucidworks to power up their enterprise search apps. Many investors including Shasta Ventures, Granite Ventures, and Walden International have invested in the company.
Lucidworks recently announced its recent hiring of Amanda Berger as the company’s chief customer officer. A digital customer success veteran and innovator, Berger leads and develops new customer excellence arm of the group. The business team includes dedicated employee for customer services, customer support, professional experience, and engagement management.
Berger states, “My biggest passion lies in helping people find what they want, and getting them to their destination in a meaningful way,” she adds, “I believe Lucidworks has the tools to provide an incredible experience throughout the entire customer journey, and I’m really excited to be able to support a team that builds on that customer-focused outlook.” Berger has around twenty years of digital experience in companies like MicroStrategy and RichRelevance.
Lucidworks has driven its way toward smarter applications, and nearly 250 enterprises have realized the importance of search engine and smart applications through Lucidworks’ platform. The company’s robust SDK framework involves around 60 programs. It helps in enriching data search and transforms their data. An advanced development platform provides enterprise to design, develop, and deploy intelligent search apps.